Our Commitment To Quality
Accredited Quality Assurance For Every Cleaning Project
ISO 9001 Assured
Method Statements Guaranteed
Raising The Standard Of Cleaning
Insured And Accredited
Trusted Quality And Regulatory Adherence
At Proactive Cleaners, we take our commitment to quality very seriously. We always aim to deliver above and beyond for our clients with the highest standards of cleaning. We understand that safety and hygiene are imperative in our cleaning services such as our decontamination and disinfection offerings. This is why we follow clear regulatory guidance and follow advice from national standards bodies such as the International Organisation for Standardisation (ISO).
Exceptional Operational Processes
We ensure that quality takes the lead from the beginning of every project. Quality is embedded and inherent across the organisation. From the initial consultations to any support at project completion, we focus on quality service as well as an exceptional clean.
We frequently monitor and review our processes, from quotations to recruitment to project sign-off to ensure our clients receive the highest level of service at all times. Our procedures are always checked and validated against regulatory advice. Furthermore, Proactive Cleaners frequently undertake new training and obtain industry-leading accreditations to further demonstrate our commitment to quality.
What You Can Expect From Our Quality Guarantee
- Bespoke Services
Every client is unique, which is why we focus on personalised treatment and a truly bespoke service. We listen to your every need and create a solution that works for you. Each project will come with its own proposal, method statement and relevant health and safety documentation.
- Feedback Welcome
We always want to improve, so we welcome and encourage client feedback. Our goal is to keep enhancing our services, meeting customer demands and exceeding their expectations. With regular reviews and feedback, we always aim to deliver above and beyond.
- Consistent Quality
For every single element of cleaning, we have clear operational procedures to follow. This helps to ensure a meticulous finish and a consistently high level of cleaning quality. For one-off and repeat projects, you can trust Proactive Cleaners to always deliver the same high standards and thorough cleaning processes.
- Effective Cleaning Solutions And Products
As well as detailed training for our cleaning technicians and clear standard operating procedures, we also invest in the best cleaning solutions, chemicals and products. We are committed to using industry-leading cleaning products that are incredibly effective and fast-acting. As with all of our procedures, our cleaning solutions are regularly reviewed for quality and safety.
To find out more about the Proactive Cleaners’ commitment to quality, please get in touch with our team.